If you’re named Home Delivery Operator of the Year for four years running, you must be doing something right. And what DPD UK did right was to make exhaustive efforts to get proper feedback from customers and then act on it. For DPD UK to have won the MT Home Delivery Operator of the Year […]
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Action was needed to address an increase in collision rates at Fowler Welch and improve the fleet’s fuel consumption. In response, the company turned its focus towards its people, its fleet and its technology. This led to an investment in both the size and scope of its driver development team; its replacement programme and procurement […]
Hermes bagged the Operational and Compliance Excellence award for its client and compliance-focused technology.
Research from home delivery specialist ParcelHero reveals that 56% of online shoppers rate the option of same-day delivery as important, up from just 33% in 2020.