Ceva Ceva manages warehousing, as well as finance and facilities, training and HR for one of the UK’s leading DIY and garden centre retailers at a site in Burton upon Trent. The company drew up a plan for staff to: ensure they understand what its client requires; turn those requirements into measurable statements; measure and […]
Eddie Stobart Recognising a need to identify, nurture and develop emerging leaders within the company, Stobart Group designed a Management Development Programme (MDP) and First Line Manager course, launching both in September 2010. All MDP delegates are mentored one-on-one by a Stobart company director throughout the programme while completing a mixture of training courses, job […]
DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick […]
AN Richards AN Richards is the MAN service dealer covering North Wales based out of Froncysylte, near Llangollen. The family-run business first opened its doors in 1905 and today is run by Bryn and Gary Richards. As a service agent it relies on its reputation for service and parts; technicians booked 96% of the time, […]
Renault Kangoo Z.E. The first mass production full electric van, the Kangoo Z.E. benefits from the government’s 20% grant towards the purchase of plug-in light commercial vehicles. Sharing most components with the standard Kangoo, the Z.E. (zero emissions) offers the same 650kg payload. There are a range of options for funding the van and its […]
Social media looks set to play a more prominent role in customer service responses to online shoppers, according to research by home delivery firm Hermes. The parcels firm conducted a survey amongst its key retail clients, and found that while telephone and email were still the preferred routes to customer service, new communication channels are […]
SJ Bargh has signed its first entirely organic milk contract with the Organic Milk Suppliers Cooperative (Omsco) The three-year deal will see the logistics company collecting around 50 million litres of milk a year from farms in Central England, North Wales, Lancashire and Yorkshire. The operation, which began last month, is based at SJ Bargh’s […]
Fowler Welch has won a contract with foodservice and retail food supplier Winterbotham Darby. The contract, the value of which was not disclosed, will see Fowler Welch store, pick and dispatch in excess of 5 million cases per year from its facility at Paddock Wood, Kent. Ian Render, operations manager at Winterbotham Darby, says: “We […]
Transport for London (TfL) is hosting a Twitter chat today, which will provide advice on how to reduce deliveries during the Games, as well as ways to ensure your staff get to work during the busy summer ahead. Experts Ben Dowd, business director at O2; Ben Plowden, director of surface planning at TfL; and Lindsey […]
Scottish operator Maxi Haulage, part of Maxi Group, has revealed a 17% increase in turnover but says the “competitive nature of the haulage industry” is keeping profit margins tight. In unaudited accounts set to be filed at Companies House later this month, Maxi reveals that for the year-ending 30 September it saw revenue rise to […]